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A blank page is great for writing a novel. For a contact form, it's mostly a place to stare at while your coffee goes cold.
HornetForms comes with 21 built-in templates, and you're very much allowed to steal them. That's what they're for. Pick one, change what doesn't fit, publish. Below are ten of our favourites, what each one is for, a couple of tweaks that make it yours, and one pro tip each.
To use one, create a new form and choose a template from the list. You get an ordinary form you can edit like any other, so nothing below is locked in.
For leads and customers#
1. Contact us#
What it's for: the classic. Name, email, a topic dropdown (Sales, Support, Partnerships, Other) and a message.
Make it yours:
- Pipe the name into the thank-you page with
@: "Thanks, @Name! We'll be in touch." - Pipe the topic into the subject line of your notification email, so your inbox reads "New Sales message from Sam" at a glance.
Pro tip: set Reply-To on your notification email to the respondent's email answer. Then you just hit reply, and the answer goes straight to them.
2. Quote request#
What it's for: qualifying project enquiries. It asks for services needed, a budget range, a desired start date and project details.
Make it yours:
- Add a file upload question so people can attach a brief or a sketch.
- Use logic on the budget question: if someone picks the lowest range and you can't help, jump to a friendly ending that points them somewhere useful instead of leaving them waiting.
Pro tip: need a price on the spot? Add a calculated field. Our logic, piping and calculations guide builds a full catering quote step by step.
3. Product feedback#
What it's for: learning which product people use, how they rate it, which features they rely on and what you should build next.
Make it yours:
- Prefill the product from the link, like
?product=Product%20A, so people who come from inside that product skip a question. Prefill for choices matches the option labels. - Add a logic rule: if the rating is low, show an extra "What went wrong?" question. Happy users get a shorter form.
Pro tip: embed it as a slider or a floating launcher inside your app, so feedback is one click away instead of buried in an email.
For feedback and surveys#
4. Net Promoter Score#
What it's for: the famous "how likely are you to recommend us?" question on a 0 to 10 scale. The template already has logic built in: low scores get "What could we do better?" and high scores get "What do you love about us?".
Make it yours:
- Pipe the score into the follow-up's description with
@, so a detractor reads "You gave us a 5. What could we do better?" People appreciate being heard, literally. - Add a hidden field such as
customerorplanfilled from the link, so you can filter results by group later.
Pro tip: add a logic rule that redirects promoters, after they submit, to wherever you'd love a kind word, like your review page. Strike while the honey's warm.
5. Employee satisfaction survey#
What it's for: a quick pulse check. Three statements rated from "Strongly disagree" to "Strongly agree", plus an open question.
Make it yours:
- Turn on password protection and share the password in your team chat, so only your team can open it.
- Add a calculated field that averages the three scores, so each response comes with a single number you can sort by.
Pro tip: the template says responses are anonymous, so keep it that way. Don't add a name or email question, and don't use hidden fields that point back to individuals. Trust is easier to keep than to win back.
6. Bug report#
What it's for: reproducible bug reports. A summary, severity, steps to reproduce, expected vs actual result, the URL where it happened, and up to three attachments.
Make it yours:
- Add hidden fields like
versionorbrowser, filled from the link in your app, so you don't have to ask. - Use logic: when severity is "Critical", show an extra question asking for the best way to reach the reporter quickly.
Pro tip: send every report to your issue tracker or team chat with a signed webhook. HornetForms doesn't have native integrations for those tools, but anything that accepts an HTTP request can receive the submission.
For events and people#
7. Event registration#
What it's for: signing up attendees with a ticket type and an optional dinner. Dietary requirements only appear for people who said yes to dinner (the logic is already there).
Make it yours:
- Turn on email verification for the email question (a Pro feature), so you know every confirmation will actually arrive.
- Customise the respondent confirmation email with the event details. With a verified email (Pro), it can include their answers too.
Pro tip: set a response limit when you know your capacity, so the form closes itself when the room is full. No awkward "sorry, we oversold" emails.
8. RSVP#
What it's for: a two-page RSVP. If a guest says they can't make it, the form skips the details page and goes straight to the end.
Make it yours:
- Pipe the guest's name into the heading of page two: "Great, @Your name! Who's coming with you?"
- Add a calculated field for the total headcount, so each response shows the number of seats it needs:
@Number of guests + 1
Pro tip: print the form's QR code (you'll find it in the Share tab) on paper invitations. Your less-online relatives will thank you. Possibly.
9. Workshop sign-up#
What it's for: registering participants with their experience level, a preferred session and what they hope to learn.
Make it yours:
- Add logic: if someone picks "Beginner", show a short paragraph with setup instructions to do before the session.
- Pipe the chosen session into the thank-you page, so people see "You're booked for Session B" in writing.
Pro tip: embed the form as a popup on your workshop page, with a "Save my seat" button that opens it. Fewer clicks, more sign-ups.
10. Job application#
What it's for: two short pages. Contact details and a portfolio link first, then the position, a CV upload (PDF or Word, up to 10 MB), motivation and an earliest start date.
Make it yours:
- Add a hidden field
sourceand use different links per job board, like?source=jobboard, to see where your best candidates come from. - Turn on partial submissions (a Pro feature), so candidates can save their progress and come back. Writing "why do you want to join us?" sometimes takes a coffee break.
Pro tip: set automatic deletion of responses (a Pro feature) after a retention period that suits your hiring process. Old applications don't hang around forever, and you don't have to remember to clean up.
The other 11#
We picked ten, but there's more on the shelf: Newsletter sign-up, Demo request, Support request, Order request, Customer feedback, Website feedback, Event feedback, Market research survey, Course evaluation, Volunteer sign-up and Time-off request.
Workspaces can also save their own forms as templates, so your team can reuse a form you're proud of. Steal from yourself; it's the most ethical kind.
Go on, take one#
All 21 templates are free, along with logic, piping and calculations, on a Free plan that stays free forever. The features page has the full tour, and the pricing page shows what's coming in Pro and Business. Sign up for free and pick a template. Your first form is probably closer to done than you think.